NOTICE TO CUSTOMERS: As Atlanta Gas Light continues to further enhance the customer experience, the company will be performing an upgrade to its technology system beginning July 29 through Aug. 5, 2022. During this week, Town Square Energy (Natural Gas Division) will be unable to perform service orders to include reconnections, disconnections or initial connections of natural gas service. Customers are encouraged to request any of these services before July 29. Thank you for your patience as we continue to improve our internal systems to better serve our customers.
Natural Gas by Town Square Energy
Choose a rate and get started setting up your Georgia gas service today*
*Georgia residents only
Need help? Speak with an agent:
1 (888) 998-1928
Monday to Friday from 9am to 5pm
Why Choose Us?
Customer Service Portal
Access your Customer Service Portal using the link below.
If you need assistance, please contact our Customer Care and an agent will be happy to help.
Frequently Asked Questions
Where do I send Remittance Payments for Town Square Gas?
Please send Remittance Payments for Town Square Energy GAS to the following address:
What Payment Options does Town Square Energy have for Gas Customers?
Town Square Gas currently accepts:
- Paper Checks
- Credit Cards (VISA, MasterCard, AMEX and Discover)
- Debit Cards
Town Square Gas also has auto-pay for your convenience.
What Payment Methods does Town Square Energy have for Gas Customers?
You can make a payment using the following channels:
- Online – Log into your portal to see your payment options
- Credit Card
- Debit Card
- Telephone – Call our Customer Care line to access our Phone Options:
- Speak with a Customer Care agent
- Use our Automated Payment IVR
How do I access my Account Portal?
It’s simple! When you enroll as a Natural Gas customer with Town Square Energy, your online account is automatically created. Please use the link below to access your Account Portal.
If you have any questions, please contact our Customer Care, and an agent will be happy to assist you further.
Why can't I log into my Account Portal?
Please make sure that you are using the correct Username and Password. If you are having problems logging in, please contact our Customer Care team and an agent will be happy to help you.